Does Affirm Have a Customer Service Number?


by Ommay Hafsa


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When you have faced issues with your financial service provider, having access to reliable customer service can make all the difference. If you are looking assistance with a declined transaction, want to inquire about your credit score, or simply have a question, being able to reach out to Affirm’s customer service team is crucial. Below, you will find important information about Affirm’s customer service number, hours of operation, and various contact options.

Affirm Customer Service Number in the USA

If you are in the United States and need to contact Affirm’s customer service, you can reach them at:

Customer Service Number:1 (855) 423-3729
Live Person Support:Available 24 hours
Online Hours (Affirm assistant):24/7
  • Call them at 855-423-3729 between the hours of 8:00 am and 11:00 pm Eastern Time seven days a week.
  • Chat with them between the hours of 7:00 am to 4:30 pm Eastern Time Monday – Friday.

How to contact affirm customer service?

When you call the number at 855-423-3729, you will receive an estimated wait time. If the wait time is greater than 4 minutes, you will have the option to either opt in for a callback or remain on the line. If you choose to receive a callback, you can use the same phone number or provide an alternate one.

If you miss your callback and the agent leaves a voicemail, you must call Affirm again. If you miss their callback and the agent is unable to leave a voicement, the agent will attempt a second callback 10 minutes later.

Common Questions About Affirm

  • Why is my Affirm card getting declined?
  • Does Affirm affect credit score?
  • How can I get my Affirm account back?

If you have any of the above queries or any other concerns, you can contact Affirm for assistance.

Contacting Affirm

Should you need to get in touch with Affirm regarding your account, credit score, or any other issue, there are several ways to contact them:

  • Phone Call: Dial 1 (855) 423-3729 to speak with a customer service representative.
  • Online Chat: Visit the Affirm website to chat with a live agent.
  • Email: Send your queries or concerns via email to the Affirm support team.

Regardless of the method you choose, Affirm is dedicated to helping you resolve your inquiries effectively.

Additional Contact Information

For further assistance and guidance, you can access Affirm’s help center that offers a wealth of information and resources to address your concerns. You can also find more contact details below:

Whether you prefer contacting them through traditional phone calls or utilizing modern online chat services, Affirm offers multiple options to ensure you receive the help you need.

Frequently Asked Questions Of Affirm Customer Service Number

What Is The Phone Number For Shop Pay Affirm?

To get in touch with Shop Pay Affirm, you can contact their customer service number at (855) 423-3729. Their team is available to assist you with any inquiries or concerns related to your transactions.

Why Is My Affirm Card Getting Declined?

Your Affirm card may be getting declined for several reasons: 1. Exceeding spend limit: If your pay in full transaction exceeds your spend limit, it may be declined. Your spend limit is based on your purchase and repayment history with Affirm.

2. Payment plan required: If your purchase amount exceeds your spend limit, you may need to request a payment plan before checkout.

3. Other issues: There may be other factors affecting your card, such as incorrect card information, expired card, or technical issues.

Does Affirm Affect Credit Score?

Using Affirm will not affect your credit score when checking your purchasing power. However, only some Affirm loan types are eligible to be reported to credit bureaus.

How Do I Get My Affirm Account Back?

To regain access to your Affirm account, contact customer service using the ‘Contact us’ button. They will assist you in reactivating your account, although approval for a loan is not guaranteed.

In Conclusion

Having access to a responsive customer service team like Affirm’s can provide peace of mind when dealing with financial matters. By utilizing the provided contact information and resources, you can effectively address any concerns you may have with your Affirm account, transactions, or credit score.

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